Delivery information
Shipping Policy
At Sonic Mart, we are committed to providing a seamless and efficient delivery experience for our customers. Please review the following information to understand our shipping policies:
Shipping Methods
We offer various shipping methods to accommodate your preferences and delivery needs. During the checkout process, you will have the option to choose from available shipping methods, including standard, expedited, and express shipping.
Processing Time
Orders are typically processed within 1-2 business days of being placed. Processing time may vary during peak seasons or promotional periods. Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Times
Shipping times depend on the selected shipping method and your location. Standard shipping generally takes 15-20 days, expedited shipping takes 10-15 days, and express shipping takes 8-10 days. Please note that these are general estimates, and actual delivery times may vary.
Shipping Costs
Shipping costs are calculated based on the selected shipping method, the weight of the items in your order, and the destination address. You can view the shipping costs during the checkout process before completing your purchase.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package. If you have an account with us, you can also log in to track your order on our website.
Shipping Restrictions
We currently ship to anywhere. If you are located outside of these regions, please contact our customer support for assistance.
Delivery Issues
In the rare event of a delivery issue, such as a lost or delayed package, please contact our customer support team at support@sonicmart.net. We will work diligently to resolve any problems and ensure your satisfaction.
Change of Address
If you need to change the shipping address for an order that has not been shipped yet, please contact our customer support team as soon as possible to make the necessary adjustments.
International Shipping
For international orders, please be aware that customs duties, taxes, and other fees may apply. These charges are the responsibility of the customer. Sonic Mart is not responsible for delays caused by customs processing.
If you have any questions or concerns regarding our delivery information, please don't hesitate to contact us at support@sonicmart.net.
Thank you for choosing Sonic Mart!